• President's Address
• Board of Directors
• Program Launches
• SHARE Awards
• Education
• Requirements
• Alliance Vendors
• Member Visits
• 2004 Auditor's Report
• Volunteer Company Listing

In anticipation of our 50th Anniversary, SHARE continued to develop its offerings and meet the expanding educational needs of the SHARE community throughout 2004.

At our general session in Long Beach, The Afterburners, a team of real fighter pilots, shared their five step flawless execution model: Plan, Brief, Execute, Debrief, and Win (if you follow these steps). As SHARE members strive to achieve flawless execution in their businesses, the real-life examples and advice that can be found throughout SHARE can make a world of difference.

The Enterprise IT Management Symposium debuted in 2004 at our conference in New York. This was a different type of leadership event held over three days with a variety of sessions presented by experienced and high-level speakers. This program was specifically designed to meet the ever-changing needs of the IT leader.

In addition to the Enterprise IT Management Symposium, SHARE also held the Application Development & Integration Symposium, the Enterprise Systems Management Symposium, and USERblue. These events continue to be successful and provide valuable education and networking for the diverse members of the SHARE community.

As we prepare to celebrate the milestone achievement of 50 Years in the IT Industry, I have no doubt that this unique organization is just beginning to realize the variety of ways that it can achieve its mission. SHARE will use this 50 year milestone - the first of any user group - to propel us forward into the future. I look forward to the celebration throughout 2005 and to our next 50 years.

Robert Rosen
President, SHARE Inc.

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Board of Directors
At the SHARE conference in New York, six directors were elected to the SHARE Board:

President: Robert Rosen, National Insitute of Arthritis and Musculoskeletal and Skin Diseases (NIAMS), NIH
Vice President: Martin Timmerman, University of Waterloo
Treasurer: Bob Shannon, Rocket Software, Inc.
Secretary: Jim Michael, California State University at Fresno
Director, Strategic Partnerships & Industry Relations: Deb Carnes, The Boeing Company
Director, E-Business Strategies: Alan Williams, The Pennsylvania State University

The Board roster is completed with the following individuals, who were appointed following the election and/or are continuing terms:

Director, Human Resources: Richard Way, Diversified Software, Inc.
Director, Member Relations & USERblue: Bill Horton, Eastman Chemical Company
Director, Business Development & New Initiatives: Robert Stanley, Air Traffic Software Architecture, Inc.
Director, Marketing: Pamela Taylor, Sterling Commerce

Deputy Director, Operations: Robert Parkes, Bank One Corporation
Deputy Director, Operations: Carl Youngren, State of California - HHSDC
Deputy Director, Marketing: Ray Sun, IBM Corporation
Immediate Past President: Ken Ebbe, University of Wisconsin - Madison
Executive Director: Carol McGury
IBM Liaison: Charlie Lyman, IBM Corporation

2004-2005 SHARE Board of Directors: (back row, left to right) Richard Way, Jim Michael, Robert Shannon Carl Youngren, Robert Stanley, Robert Parkes, Martin Timmerman, Ken Ebbe (front row, l-to-r) David Schmahl, William Horton, Ray Sun, Carol McGury, Robert Rosen, Deb Carnes, Charlie Lyman, Al Williams

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SHARE's New Programs

In summer of 2004, the SHARE User Events in New York marked the debut of the Enterprise IT Management Symposium. This symposium was introduced for IT Leaders who face numerous challenges in the ever-changing business environment. The program took place over three days and featured a variety of industry leaders, experts, business consultants, and vendors who brought diverse experiences, viewpoints and solutions.

After debuting at the summer 2003 SHARE User Events in Washington, D.C., the Application Development and Integration Symposium and the Enterprise Systems Management Symposium were again offered at both 2004 SHARE User Events. These two symposia reflect trends in enterprise IT environments as well as the needs of SHARE members and their colleagues. The Application Development and Integration Symposium focused on application development, support and middleware in complex enterprise environments. The Enterprise Systems Management Symposium concentrated on the top issues that confront data center staff: Disaster Recovery, Security and managing the cost of computing. Registered full-week attendees were able to attend educational sessions at all SHARE User Events for one registration fee.

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SHARE Recognizes

2004 Award for Excellence in Technology
During the general session at the winter 2004 conference in Long Beach, SHARE President, Ken Ebbe, presented Nationwide Insurance with the 2004 Award for Excellence in Technology for its achievements in monitoring usage and costs in running DB2 transactions, and subsequent licensing arrangements with IBM. The Award for Excellence, presented on an annual basis, recognizes exceptional use and innovation of enterprise-class computing technologies among SHARE's 2,100-plus member organizations.

When Nationwide Insurance was faced with rising support and licensing costs, the project team at Nationwide conducted a thorough analysis to determine the optimal data access method for running DB2 transactions. Realizing the higher costs involved when transactions crossed mainframe subsystems, Nationwide developed a set of standards, known as "Building Codes," for its development team. Nationwide also took the data from its analysis to determine and negotiate a more cost-efficient enterprise-level license for DB2 Connect from IBM. Ultimately, this effort has dramatically reduced mainframe CPU and licensing expenditures at Nationwide.

Laetitia H. Snow Memorial Award for Humanitarian Service
The Laetitia H. Snow Memorial Award for Humanitarian Service to SHARE (or "Tish" Award) honors individuals who have shown a long-term dedication to SHARE, with contributions to SHARE's culture, people and environment, and is a memorial to Tish Snow, who was, herself, an example of this type of individual. Robert Rannie of Northern Illinois University was honored during the general session as the 2004 Tish Snow award recipient for his energy and dedication to SHARE in developing training programs to help improve the skills of new attendees, speakers and chairpersons.

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Education
SHARE continued to deliver exceptional training for enterprise-class technologists in 2004, attracting more than 5,000 attendees to its in-person training events over the year.

SHARE User Events in Long Beach - February 22- 27, 2004
From February 22-27, 2004, SHARE welcomed nearly 2,400 professional IBM technology users from around the world to Long Beach, California for the winter 2004 SHARE User Event conferences. SHARE participants took full advantage of several hundred hours of technical education, saw the latest developments from more than 80 exhibiting companies, spent countless hours meeting with and learning from fellow users and product specialists, and benefited from hands-on labs and expert panel discussions.

Best session winners from SHARE in Long Beach included:

Applications Systems Program
ASM 105: Introduction to Assembler Language - 'Boot Camp' Part 5 of 5
Speakers - John Dravnicks, IBM Corporation; John Ehrman, IBM Corporation; Michael Stack, Northern Illinois University
Project Manager - Avri Adleman, IBM Corporation

Data Systems Program
CICS Question Box and Pot Luck
Speaker and Project Manager - Barry Brooks, University of Florida

Linux & VM Program
Introduction to VMSES/E for z/VM
Speaker and Project Manager - Jim Vincent, Nationwide Insurance

MVS Program
Understanding FICON Channel Path Metrics
Speaker - H. Pat Artis, Performance Associates
Project Manager - Michael Friske, Fidelity Investments

Networking Program
User Experience: Implementation and PD with Enterprise Extender
Speaker - Jonathan Harter, Bank of America
Project Manager - Angela Schmitz, AS Communication Consultant Services

SHARE-wide Program
The Serious Business of HUMOR!
Speaker - Randall Munson, Creatively Speaking
Project Manager - Jamie Giovanetto, J. Giovanetto Incorporated

Systems Management Program
IT Contract Issues: What Could Possibly Go Wrong?
Speaker - Mark Grossman, Dewitt Grossman
Project Manager - Grace Studifin, Guardian Life Insurance

Top IBM Sessions
Searching in Mixed APPN/Subarea Networks
IBM Speaker - Jonathan Harter
Project Manager - Angela Schmitz, AS Communication Consultant Services

Diagnosing Heap/Stack Problems Under LE - Part 2 of 2
IBM Speaker - John Monti
Project Manager - Angela Schmitz, AS Communication Consultant Services

Top Vendor Session
Day-to-Day ICF Catalog Management
Speaker - Janet Sun, Mainstar Software Corporation
Project Managers - Michael Friske, Fidelity Investments

SHARE User Events in New York - August 15-20, 2004
From August 15-20, 2004, SHARE welcomed more than 3,000 professional IBM technology users from around the world to New York, NY for the summer 2004 SHARE User Event conferences. SHARE participants took full advantage of several hundred hours of technical education, saw the latest developments from more than 85 exhibiting companies, spent countless hours meeting with and learning from fellow users and product specialists, and benefited from hands-on labs and expert panel discussions.

The SHARE User Events in New York also included the Application Development & Integration Symposium, the Enterprise Systems Management Symposium and USERblue. The Enterprise IT Management Symposium also debuted in New York.

USERblue, the SHARE forum for IBM users of UNIX System technologies, ran concurrent to the first few days of SHARE. Participants benefited from three-and-a-half days of classroom-style education combined with hands-on learning techniques, the latest product information, and opportunities to tap into the collective knowledge of others with similar responsibilities throughout the event.

Best session winners from SHARE in New York included:

Application Systems Program
ASM 102: Intro to Assmbler Language: 'Boot Camp' - Part 2 of 5
Speakers - John Dravnieks, IBM Corporation; John Ehrman, IBM Corporation; Michael Stack, Northern Illinois University
Project Managers - M. Carl Gehr, Edge Information Group; Marilyn Frankel, Edge Information Group

Data Systems Program
CICS Customization: 'Can I Make it Dance My Way?'
Speaker - Gene Linefsky, DTCC
Project Manager - Barry Brooks, University of Florida

Linux & VM Program
z/VM New Release Experience
Speaker - Martha McConaghy, Marist College; Jim Vincent, Nationwide Insurance
Project Manager - Jim Vincent, Nationwide Insurance

MVS Program
Cheryl's Hot Flashes 12
Speaker - Cheryl Watson, Watson & Walker, Inc.
Project Manager - Linwood Merritt, Bank of America

SHARE-wide
Business Success Through CREATIVITY!
Speaker - Randall Munson, Creatively Speaking
Project Manager - Jamie Giovanetto, J. Giovanetto
Incorporated

Systems Management Program
The Dinosaur Myth - Presenting the Xephon Research on Mainframe TCO
Speaker - Peter Armstrong, BMC Software
Project Manager - Michael Zelle, Isogon Corporation

Top IBM Session
Migrating OS/390 2.10 to z/OS 1.4 - The Last Hurrah
IBM Speaker - Marna Walle
Project Manager - Lynette Pope, EDS - Bell South

Top Non-IBM Vendor Session
Anatomy of a Windows Hack
Speakers - Jesper Johannson, Microsoft
Project Manager - Millie Jernigan, NIAMS, National Institutes of Health (NIH)

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Requirements
SHARE Requirements provide IBM with technical input to improve existing products or services, and directions for future offerings and/or releases. Requirements, and the Project or Program discussions involved in submitting them are among the most important work of SHARE. By participating in this process, SHARE member installations contribute knowledge and expertise to help IBM meet current and future information technology needs. Requirements represent SHARE business positions. As such, they must adhere to a high level of quality and timeliness, and must be truly representative of the beliefs held by the majority of SHARE member installations.

The SHARE Requirements program was very active in 2004. Throughout the year, 152 Requirements were submitted to IBM. IBM responded to over 415 Requirements during the year. 108 SHARE members registered to participate in the Requirements program in 2004.

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Alliance Vendor Program
SHARE's Alliance Vendor Program is dedicated to increasing awareness about SHARE in the IT community and also underwriting some of the costs associated with new initiatives. Designed to be of mutual benefit to both parties, the program offers more exchange on technical information and business results to SHARE members, participants and technical conference attendees, while offering vendors enhanced exposure opportunities on a year-round basis. 2004 Alliance Vendors include: American Power Conversion, Computer Associates International, EMC Corporation, Innovation Data Processing, Isogon Corporation, ISPW Benchmark Technologies, Ltd., Mainstar Software Corporation.

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Member Visits
In an effort to better understand the needs of our members, and to evaluate SHARE's performance as a user group, SHARE Board members and staff visited a number of our most active members in 2004. The visits enable us to gain a better perspective of our members' operating environments, their unique technical education and knowledge sharing needs, and to continue to improve our overall education delivery. We genuinely appreciate their willingness to host us for these dialogues and thank them for the feedback they provided.

Members visited in 2004 include:

• Bank of America
• Bruns-Pak
• Candle Corporation
• City of Richmond
• Computer Associates
• Innovation Data Processing
• Kaiser Permanente - Pasadena
• Kawasaki Motors Corporation
• Pacific Life Insurance
• Southern California Edison Co.
• United Parcel Service (UPS)
• Vanguard Integrity Professionals
• Verizon Wireless
• William Data Systems

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2004 Auditor's Report
SHARE's Treasurer, our Board of Directors, accountants and financial advisors abide by the highest level of integrity and accounting standards in overseeing the organization's resources. The Independent Auditors' Report of SHARE's 2004 Financials is available for further review by the membership.

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Volunteer Organization Listing
SHARE remains volunteer-driven, deriving our distinctiveness and value from the front-line professionals that comprise SHARE's member ranks. SHARE is grateful for the support of all the organizations that sponsored volunteers and speakers in 2004, a listing of which appears below. Thank you.

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