18911: A Unified User Experience to Provide Complete Observability, Early Anomaly Detection, Automated and Intelligent Incident Response
Project and Program:
Service Delivery,
Operations Management & Automation
Tags:
Proceedings,
SHARE DC 2025,
2025
In this session concepts about IBM investment to make available a unified user
experience that is designed to accelerate the resolution of operational issues
and optimize systems management by enhancing and supporting the decision making
at critical times through smart event management and correlation, AI infusion,
and expert insight advice leveraging IBM’s own technical experience and
expertise. Augmenting the detect-decide-act framework, IBM intends to deliver a
single solution that is designed to: • Provide complete observability across
infrastructure to easily isolate and diagnose operational issues, through a
united user interface, that collects events and metrics from disparate data
sources in compliance with the OpenTelemetry standard. • Early anomaly detection
and proactive remediation of operational issues even before these impact service
level agreements, through AI infusion, designed to provide anomaly detection and
event correlation. • Support any and all skill levels to optimally resolve
operational issues by providing expert insight advice and guidance, using
generative AI.
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