Siri, Twitter, YouTube and IBM Information (Discussion)
Project and Program:
MVS,
MVS Core Technologies
Tags:
Proceedings,
SHARE in Boston 2013,
2013
Do you use Facebook, Twitter or YouTube today for technical information? Would you use an interactive intelligent agent (Siri-like) help you diagnose problems? Social media can be leveraged to get help from your peers or experts but can you trust it? This session will explore what IBM is doing today in this space. We want to discuss with you what your expectations, wants and needs are to leverage these tools. How can we leverage social media to improve product documentation or service information? What z/OS information is appropriate and what is not? YouTube has become a popular and easy way to put technical content on the web. What aspects of IBM information do you think would benefit? Geoff Smith IBM Corporation
Geoff Smith , IBM Corporation
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