The IBM z14 and z/OS 2.3 - Co-created with Clients: From Design Thinking to Early Support Program to Net Promotor Score

Project and Program: MVS, MVS Core Technologies

Tags: Proceedings , SHARE Sacramento 2018 , 2018

With the z14 launch and GA, market place reaction and customer feedback on the value of platform to solve complex business issues has been positive. The z14 has been built from the ground up to enable pervasive encryption, continuous intelligence across the enterprise, and is open/connected within the broader ecosystem. Close collaboration with clients right from z14 program inception, design and execution has been critical in shaping critical elements of the platform. This session will share insights from client experiences at various phases of the program, the impact it had on shaping the direction of z14 and the path forward.-George Handera-Aetna Inc.; Harv Emery-IBM Corporation; Scott Langenthal-IBM Corporation; Loretta Yaple-IBM; Chris King-Aetna; Dave King-Aetna

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