Expand Your Support Experience into Social Spaces

Project and Program: Application Architecture Development and Integration, Application Development Integration and Infrastructure

Tags: Proceedings, 2017, SHARE San Jose 2017

Are you using all the support options available to you? Are you looking for other ways to interact with IBM? Do you know about the new support features? IBM Support does not end when the PMR closes; sometimes it begins before the PMR opens. The PMR process is not the only way to engage with IBM Support; there are fast and easy alternatives by way of which you can connect directly with industry experts, find best practices and answers to many questions you may have on IBM Products. Development, support, and other experts within IBM are actively participating on our social channels. This initiative often leads to clients getting quick answers to their questions without a PMR.-Michael Stephen-IBM Corporation

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